August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
I'm really not one to email a company's Customer Support Team before doing my research and trying to find a solution myself. I certainly don't want to waste anyone's time.
HOWEVER, I recently had an issue that I just ...