August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
The IM niche is notorious for refunds and anything IM related will always have high refund rates compared to physical products. - I suppose one of the reasons for that is that a .pdf file for instance, is easier to requ...